Good to know
A short summary of limits and responsibilities. The full terms of service will be published before launch.
Not a bank or an investment
Blackberry Wallet is a prepaid card service. Your balance is not a deposit or an investment: it earns no interest and is not covered by any deposit insurance scheme.
Rates and volatility
The amount credited is calculated at the USDT rate when the invoice is created and is valid for a limited time. We are not responsible for crypto price changes before the network confirms your transfer.
Blockchain transfers are final
Crypto you send can't be reversed. Coins sent on the wrong network, in the wrong coin or to the wrong address can't be recovered.
Lawful use only
You may not use the cards for illegal activity, fraud, sanctions evasion or payments on behalf of others, or pass a card to anyone else. Some merchant categories may be blocked by the card network or the issuer.
Checks and information requests
We or the issuer may ask for more information about you and the source of your funds to meet anti-money-laundering requirements. Transactions may be paused until we receive it.
Sanctions and availability
The service is not available to sanctioned persons or in sanctioned or prohibited jurisdictions. We may refuse service without giving a reason where the law or the issuer requires it.
Freezing and closing a card
A card may be frozen while suspicious activity is reviewed. If the rules are broken or the issuer requires it, the card may be closed and the remaining balance returned as set out in the terms.
Account security
You are responsible for keeping your account, device, card details and 3-D Secure codes safe. Transactions confirmed with your details or codes are treated as made by you and are not refunded.
Merchants and purchases
We don't sell the goods or services you pay for with the card and aren't responsible for their quality. Merchants decide whether to accept prepaid cards. Disputes about purchases are resolved with the merchant.
Service availability
The service may be interrupted by maintenance or by outages at networks, the issuer or payment systems. To the extent permitted by law, we are not liable for indirect losses or lost profits.
Taxes and age
The service is for people aged 18 and over. You are responsible for any taxes related to crypto and your transactions.
Changes to the terms
We may change fees and rules and will announce significant changes in the app in advance. The website is a summary; if anything differs, the full terms of service apply.